Our Thailand office and USA office provide product and service support by phone call and email.

Multilingual support is available for product usage, setup support, repair, and more.
In addition, Japanese language support is also available as each affiliate has Japanese staff.

Information about Our Service and Customer Support

• ASEAN and India

  ESTIC (Thailand) Co., Ltd.

  (+66) 02-6780173

  Supported language

  English, Thai, Japanese

  Business hours

  ICT 8:30～16:00
  * Excluding holidays

  Support inquiry

  - How to use product
  - How to setup product
  - Request for repair or maintenance

• Americas

  ESTIC America, Inc.

  (+1) 859-746-8800

  Supported language

  English, Japanese

  Business hours

  EST 9:00～16:00
  * Excluding holidays

  Support inquiry

  - How to use product
  - How to setup product
  - Request for repair or maintenance

Inquiries from the Website

If the above telephone number cannot be reached due to non-business hours or other reasons, please use the inquiry form on the website.