FAQ

Company

Q

What does ESTIC make?

A

We are a comprehensive assembly solution manufacturer that creates high quality, precision fastening tools and electro-mechanical presses.
For details, see "Why ESTIC?"

Q

When did ESTIC stock become public?

A

The company was listed on the Tokyo Stock Exchange (Mothers) in January 2006, and was changed to the second section of the Tokyo Stock Exchange in August 2016.
For details, see "ESTIC History."

Q

Where are ESTIC offices located?

A

We have offices in the US, Japan, China, and Thailand.
For details, see "Locations."

Q

Where can ESTIC be purchased?

A

Estic products can be purchased all over the world. Please contact a local distributor.
For details, see "Global Network."

Products

Q

What are general ESTIC product features?

A

We are passionate about high quality and high accuracy products. ESTIC's superior motors, allow for high accurate tightening and pressing. ESTIC systems offer significant advantages over clutch, pneumatic, and hydraulic systems.
ESTIC software can prevent defects, decrease down time, and save money.
ESTIC systems are fully traceable and can store and report fastening and pressing information.
For details, see "Products."

Q

What is ESTIC's proprietary "pulse tightening" technology?

A

Estic's patented pulse technology achieves a low reaction force. By capturing torque data and controlling the tightening force, a safe and accurate tightening is possible with minimal reaction force. With this technology, the burden on the operator can be greatly reduced.

Q

What is the"ERS" series?

A

The "ERS" series is a new robot system from ESTIC.
It combines the advantages of a robot and nutrunner. The "ERS" series is a standardized product that reduces design and delivery time. Furthermore, programming is easy with ESTIC's all-in-one software.
For details, see "Robotic Tightening."

Q

Can you customize products?

A

Yes. We accept customization requests for each type of product.
For details and examples, see "Custom-made Solutions."

Q

Where can I find an ESTIC product catalog?

A

Please see "Product Catalog" for catalogs (PDF) downloads.

Q

Can I request a quote online?

A

Quotes will be provided on request. Please see "Contact Us."

Q

Can you provide CAD data of your tools?

A

Please register to download CAD data from our member site.
Please click on "Register" to create an account.

Q

Can you issue a traceability certificate?

A

Yes.
Please contact a sales representative or use the "Contact Us" page.

Support

Q

Where can I find an instruction manual?

A

Please contact a sales representative or use the "Contact Us" page.

Q

Who should I contact for product support?

A

Our dedicated customer service team will be happy to assist you.
If you have any questions about the product you are using, please use the "Contact Us" form.

Q

How should I make a request for repair?

A

Our dedicated maintenance team will be happy to support you.
For repair requests, please use the "Contact Us" form.

Q

Is it possible to perform repairs overseas?

A

Find your nearest distributor on the "Global Network" page.

Q

Do you perform calibration?

A

We will carry out regular inspections upon request and issue a calibration certificate.
Please use the "Contact Us" form for requests.